Friday, March 11, 2011

Red Cross Launches Call Center to Help Connect Separated Loved Ones

The Dallas Area Chapter has been asked to support the Earthquake/Tsunami relief efforts by staffing a call center at the Red Cross location in McKinney, Texas. The "Response Center Network" will be manned by ten qualified volunteers who will be taking phone calls and helping families who might be trying to find a loved one in an evacuation site or shelter here in the United States. It is also anticipated that they will be helping families trying to find loved ones in Japan. Following the events of September 11, the Dallas Area Chapter also provided similar support to families trying to find their loved ones at Ground Zero.

The Response Center Network is an extension of our national headquarters operation and it's activated when a disaster overwhelms the capacity of any one call center.

The call center will be operational today from 3:00pm-11:00pm, tomorrow from 8:00am-11:00pm and Sunday from 8:00am-11:00pm and will be located at the American Red Cross, 1450 Redbud Blvd, McKinney, TX 75069

For people in our community trying to locate a U.S. citizen in Japan, contact the State Department at 1-888-407-4747. To locate someone in Hawaii or another U.S. tsunami zone, go to and check the Safe & Well list.

To help the victims, a donation can be made by texting the word REDCROSS to 90999. $10 will be included on your cell phone bill. Donations can also be made at

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